The Indian Railways has now begun the e-ticketing service for waitlist for all trains through the IRCTC E-TICKET for sorting the long queues from the reservation window and making the reservation system more customers friendly.
This reservation service has begun from May 10, 2008 from the already available official website liable for e-ticking reservation www.irctc.co.in .
IRCTC has been booking around 15,000 waitlisted e-tickets per day.
REFUNDS RULES FOR WAITLIST E.TICKET BOOKED THROUGH INTERNET.
After chart preparation, the waitlisted e-ticket may either become fully confirmed or partially confirmed/partially RAC; or partially RAC/partially waitlisted or remain fully waitlisted.
In the first three cases, the names of passengers will appear on the reservation chart and they will be allowed to travel as per the reservation rules.
However, PNRs of those who remain fully waitlisted will be dropped and names of the passengers will not appear on the reservation chart.
They will not be allowed to board the train.
For refunds of fully waitlisted e-tickets after chart preparation, customers need not apply to IRCTC for cancellation and refund.
Their tickets will be cancelled online by Railways and refund shall be credited to user/agents accounts automatically, says a press release.