IRCTC tie-up with Rail Europe for global access

IRCTC, the rail tourism body of the Indian Railways, is mulling a tie-up with Rail Europe, one of the largest global providers of international railway services, to increase global access to Indian luxury rail services.

The tie-up will provide customers across 50 countries in Australia, Asia, Africa and South America access to the luxury rail services like Palace on Wheels, which can be then booked on the Rail Europe website.

Rail Europe is a joint venture between French and Swiss national railways.

“We are still at the initial stages of discussion with Rail Europe. We are studying the different implications and looking at options for providing better value to our customers. Our basic aim is to provide customers with a one-stop shop for railway travel packages,” said IRCTC Managing Director Nalin Shinghal.

Confirming the development, Executive Director of Rail Europe India Gopi Iyengar said, “IRCTC approached us and we had a meeting two weeks back. We were also on a global lookout for expanding our railway product base. The luxury rail product in India interested us and we wanted to include that in our product base. This will also expand the global reach of these services.”

Foreign tourists constitute more than 90 per cent of the total customer base of luxury rail services in India which cost around Rs 16,000-Rs 17,000 per passenger per day.

India runs four such services, including Palace on Wheels and Heritage on Wheels in Rajasthan, Deccan Odyssey in Maharashtra and Golden Chariot in Karnataka.

All these services are joint ventures between Indian Railways and the respective state governments. Rajasthan Tourism department is now planning to introduce one more Palace on Wheels by the end of this year.

Currently, there is no one-stop shop for booking these rail tours. Customers who want to travel in them have to either book them on the state government websites or from travel agents.

IRCTC will also be making arrangements with the state governments to make luxury rail bookings available on its own website. Through the tie-up, Rail Europe is also looking at selling its own international packages on the IRCTC website.

Rail Europe currently has over 100,000 Indian customers bookings products from its website. The company expects its Indian customer base to significantly expand when its products are available on IRCTC.

“We are still studying the potential in the market,” said Iyengar. Meanwhile, IRCTC is also looking at promoting its other tour packages which it started selling last year. To that end, it has tied up with various travel portals like Makemytrip and Yatra to sell the packages on these portals.

INDIAN RAILWAY’S DIAL-A-TICKET SERVICE

Soon, you would be able to get railway tickets at your doorsteps by just dialling a number.

Aptly named as “Dial-a-ticket”, the soon-to-be launched service of Railways is currently on trial.In a major boost towards improving passengers amenities, the Indian Railway Catering and Tourism Corporation (IRCTC) is going to introduce its unique “Dial-a-Ticket” programme next month. Then passengers would be able to dial a unique number and book tickets over the phone. The tickets would be personally handed over to the passengers at their homes.

The aim is to shorten the queue at the ticket windows. Once operational, this will be a big step towards providing tickets at door steps as value-added facilities to railway passengers across the country.such a step will be a major boost for decongesting ticket counters. “Ticket counters of major stations like New Delhi are always crowded. Such a step, thus, will help from the security angle too.

About the mode of payment, initially a caller has to make payment through cash card and later, credit card payment facilities are likely to be added.

This service will start next month and a separate dedicated 3 or 4 digit number for which railway has apply with department of telecommunication . the detail of the number and payment will announce soon.

IRCTC INDIAN RAILWAY ONLINE BOOKING

Lots of people do not know how to book a ticket online of Indian railways trains. Here are some help full tips and guide for booking a train ticket online. First you have to register yourself at http://www.irctc.co.in/ which is free and few seconds it takes. while filling the register form you must give office/residence address correctly as the ticket Will be delivered at the same address and you can choose the address while booking so you do not have to type the address again you can just choose the home or office address for ticket to be delivered. before log in to the page you keep your itinerary ready with you with the help of http://erail.in/ where you can search your train and number and seat availability on the particular day with station code which is very important.
you must have a id card and credit/debit or cash card to book your ticket online. Irctc server is very busy always so you have to fill the data very fast and get the ticket quickly. you should not refresh or click on the back page at any point at irctc web pages. if you do so you have to log in again and do all work again so never try to refresh and click on the back page in your browser.
follow this steps for a quick booking
keep handy the station code of from/to station
train number
date of journey
class of train (for example sleeper or 3 a/c)
boarding point (station code )
reservation up to point (station code)
the above steps you can do with the help of http://erail.in/now log in to http://www.irctc.co.in/ after log in you can see passenger travel list in left panel of the screen
now create a passenger travel list before going for booking
choose create new in the first column and then give a name to this list and give a description of the list ( remember no passenger name in this window) and then click on add passenger a new window will open and fill all detail of each passenger and click on add every time you fill detail of a passenger give detail of maximum 6 passenger in a list if you have more then 6 passenger then create one more list and then give the name of other passenger in the other list.
keep the id card (if you are choosing e.ticket) and credit/debit/cash card in hand
you will need credit/debit card number, expiry date of the card, the last 3 code of the card after the 16 digit number and name as in the card in some of the bank secure payment gateway and in some bank secure payment gateway they are asking your user and password also which has been provided by your bank and some bank also ask for the date of birth also some bank ask the secret question and answer you have fill in your bank data. so keep all this data handy to fill quickly. remember do not keep page open for long time if you do so it will show time out and you have to log in again and do all thing from start so be fast and keep everything with you . If you are booking from a public computer always give no whenever you have been asked to save the password in browser.
now you choose quick booking from the left panel and fill the data in the new open window and click on the quick book at the end of page.and a new window will show all the data which you filled with the all detail now click make payment .
A new window will ask you to choose the bank for payment choose your bank and fill the card detail as asked there and then click on make payment here you should not refresh or back click the page it may take 2 to 3 minutes also wait for the next window which will show detail of your transaction whether you ticket has been booked or not.
if it has been booked then it will show transaction id and pnr number and the passenger name and berth allotted and you can save this page or print the ticket . if the transaction is failed then also it will show the transaction number id if the payment has been credited from your card and it because of network problem your ticket has been not booked .
Now you can check with the booked history in left panel of the home page. some time the amount may credit from your a/c but the ticket have not been booked .if this happen your amount will again debit to your card within 24 hours and you will get the mail also with detail transaction id and time of debit of amount in your card.
you will get immediate email from irctc as soon as a transaction done you can check all detail in the mail.
so remember to give your original email while registering
try to book in the early morning or late night (IST time) when the load on the server will be minimum

I hope this information will be helpful for booking online ticket at irctc.